Notice based on the Specified Commercial Transactions Act
Mandatory operator disclosure for Japanese consumers under the Specified Commercial Transactions Act (特定商取引法). This page identifies the operator, the goods and services on offer, the price, and how to contact us.
Last updated · 25 June 2026
1. Operator
[Operator legal name — Australian entity, JP counsel to confirm Japanese-language reading]
2. Operator in charge
[Name of representative — placeholder pending JP launch]
3. Address
[Registered Australian business address — full street address required]
4. Telephone
[International contact phone — disclosed on request to bona-fide enquirers]
5. Email
6. Sales price
Subscription prices are displayed in Japanese yen on the pricing page (税込 — consumption tax included). Add-ons (Image Packs, voice customisation) are priced individually and displayed at the point of purchase.
7. Additional fees
No additional fees beyond the subscription price. The customer is responsible for any communication fees levied by their internet or mobile provider.
8. Payment method and timing
Payment is accepted by credit card (Visa, Mastercard, JCB, American Express), PayPay, and Konbini (convenience-store payment, subject to availability). Card payments are processed at the time of purchase; Konbini payments are confirmed at the convenience store and access is granted on confirmation.
9. Delivery of services
Service access is granted immediately upon successful payment for card and digital-wallet payments, and on receipt of cleared funds for Konbini payments (typically within one business day of payment at the store).
10. Returns and cancellation
Subscriptions may be cancelled at any time from your account settings. Cancellation takes effect at the end of the current billing period; you retain access until then. We do not provide refunds for billing periods already consumed, except where required by Japanese consumer-protection law.
11. Operating environment
Service is delivered via the web (modern desktop and mobile browsers) and via WhatsApp, Telegram, and (in Japan) LINE messaging apps.